Does Home Depot / Lowe's Haul Away Old Appliances? (2026)

The Short Answer

Both Home Depot and Lowe's will take your old appliance away - but only when they are delivering a new one to replace it. There is no standalone service where either store sends a truck just to remove an appliance you are not replacing. If you are buying new, retailer haul-away is convenient. If you just want an old fridge or washer gone, you will need a different route.

Home Depot

Home Depot removes an old appliance when it delivers the matching new one. The key conditions:

Purchase and delivery required. Haul-away is tied to buying a new appliance and having it delivered.
A haul-away fee usually applies - commonly in the range of about 25 to 50 dollars per appliance. Promotions vary, so confirm at checkout.
One-for-one, same category. They remove one old unit for each new one, and it must be the same type - a fridge for a fridge, a washer for a washer. They will not grab an unrelated old dishwasher you are not replacing.
Disconnect it first. The old appliance must be fully disconnected from water, gas and electrical before the crew arrives. Delivery crews do not disconnect appliances.

Lowe's

Lowe's works much the same way:

Delivery required. Haul-away of the old unit is available when you buy a new appliance and pay for delivery.
One-for-one, same type. The crew removes the same category of appliance being delivered - a new refrigerator gets your old refrigerator hauled, not a washer or dishwasher.
Disconnected and ready. As with Home Depot, the old appliance needs to be disconnected and accessible before delivery day.

Exact fees, delivery charges and current promotions change over time and by location, so verify the details with the store when you order.

The Catch: No New Purchase, No Pickup

The big limitation is right there in both policies: haul-away is a delivery add-on, not a service you can book on its own. That leaves a lot of common situations uncovered:

You bought your new appliance somewhere else, or online, without haul-away.
You are simply getting rid of an old second fridge or a broken freezer in the garage.
You have multiple old appliances to clear but are only buying one new one.
You are cleaning out an estate, a rental or a garage and appliances are just part of the load.

Your Standalone Option

That is exactly where we come in. Our appliance removal service picks up old appliances on their own - no purchase required, no matching new delivery. We take refrigerators, freezers, washers, dryers, dishwashers, ranges, water heaters and more, and we handle the details retailers will not, including the certified refrigerant recovery that federal law requires for refrigerators and freezers. We will also carry the unit up from a basement or out of a back porch - not just from a spot right by the door. Call or text (256) 967-3054.

Quick Comparison

	Home Depot / Lowe's	Full-Service Removal
Requires new purchase?	Yes	No
Standalone pickup?	No	Yes
Multiple old units?	One-for-one only	As many as you have
Disconnects for you?	No	We can help
Handles freon appliances?	Yes, with new delivery	Yes, with recovery

Last verified August 2026. Retailer policies, fees and delivery charges change; confirm current terms with Home Depot or Lowe's at the time of purchase.

What About Other Retailers and Online Orders?

The delivery-and-haul-away model is not unique to Home Depot and Lowe's - Best Buy, appliance dealers and many local stores offer similar programs, almost always tied to delivering a replacement and usually one-for-one. The gap opens up with online orders: if you buy an appliance from a marketplace or a third-party seller, haul-away of the old unit may not be offered at all, or may depend on which local delivery contractor fulfills the order. Always check the haul-away option at checkout rather than assuming it is included, and read whether it covers your specific old appliance type.

How to Prepare an Appliance for Removal

Whether a retail crew or our team is taking the old unit, a little prep makes the pickup fast and clean:

Empty it. Clear out food, dishes, or laundry, and remove loose racks and shelves that rattle.
Disconnect it. Shut off and unhook water, gas and power. Retail delivery crews will not disconnect; when we remove a unit, we can help with this step.
Defrost fridges and freezers and wipe up melt water so nothing drips through the house.
Clear the path. Make sure the appliance can travel from its spot to the door without an obstacle course.

The One-Call Alternative

If retailer haul-away does not fit your situation - no new purchase, multiple old units, or an appliance buried in the garage - we take appliances on their own, as many as you have, and handle the refrigerant recovery the law requires. One call, no purchase, and we do the carrying.

Sources

Frequently Asked Questions

Will Home Depot take my old appliance for free?

Not free and not standalone. Home Depot hauls away one old appliance when it delivers a matching new one, usually for a per-appliance fee of roughly 25 to 50 dollars, and the old unit must be disconnected first.

Does Lowe's remove old appliances without a purchase?

No. Lowe's removes an old appliance only when you buy a new one and pay for delivery, one-for-one and same type. For a standalone pickup you need a junk-removal service.

Can you take my old appliance if I did not buy a new one?

Yes - that is the difference. We pick up appliances on their own, take as many as you have, handle the required refrigerant recovery on fridges and freezers, and can carry them out from anywhere in the home.

Do I need to disconnect the appliance first?

For retailer delivery crews, yes - they will not disconnect. When we come out, we can help with the disconnect as part of the removal.

Does Home Depot / Lowe's Haul Away Appliances?